Autumnal

So, welcome to Meteorological Autumn.

How time flies when you’re having fun, eh?


Inconvenient Obsolescene

On Friday, I started off a load of washing, same as I’ve done countless times before.  Only this time, it started making some seriously bad noises mid-cycle – similar to what you’d expect from putting in just a pair of steel toe-capped boots and letting them bounce around inside the machine.  (I’ve heard the noise a pair of trainers makes in this sort of situation, and it was worse than that, hence the “boots” analogy)

Once everything had finished, I checked it all out – the clothes hadn’t been properly cleaned, and the drum itself was making Very Bad Noises when rotated.  Yes, it was entirely and comprehensively stuffed.  Bugger.

Mind you, I can’t complain. It’s lasted me nearly 14 years, and done… 4 moves, I think. All told, it’s generally been excellent all the way through (And weirdly, it looks like the last one died in much the same way as this one) with the exception of the fact that when it kicked off at top-speed spin in this house, it would trip the fuse board.  Turn it down by 200rpm and everything was fine from then on.

Anyway, it’s a bit inconvenient – I could’ve done without forking out for a new machine just when I’m about to move, but there we go, that’s Sod’s Law for you.  But it’s still been fine.  I ordered a replacement on Friday evening, to be delivered today (I could’ve had it quicker, but the delivery charge was ridiculous, so sod that, it’s only a couple of days)

It arrived this afternoon, in the planned delivery slot. The two guys came in, disconnected the old one, took that out, brought the new one in, connected it and tested it, all in far less than half an hour.  And I know, it’s their job, they should be good at it – but it was nice, because they were good at it. Entirely pleasant, just got on with the job and did it.

And now it’s done its first full load, which has all gone through perfectly. And it is *so* bloody quiet (and energy efficient – an A rating these days makes for a really impressive bit of kit!) that I even had to nip out and check it was running, even the energy monitor I have wasn’t showing anywhere near the load of the old one.  (And it turns out that ‘it’s so quiet I had to check it was working’ is also something I wrote about last time!)

If it lasts me as well as the one that’s just died did, I’ll be thoroughly happy with that.


Relocating

A while back I said about moving, and that I’d explain more about it – and then of course didn’t get round to it ’til now.

Basically, the current house is tiny – four rooms, and an outbuilding for utilities stuff. It’s suited me fine for a long time – far longer than I ever expected it to, to be honest.

But over the Pandemic (and I know it’s not over, but we’re in the “living with it” stage now) I realised that without my rented office, this place was just too small. If the lockdown had been tight, it would’ve driven me mad. (I could justify using the office I rent, as it was just me driving to an office that contained just me, in a building that was closed to the public. But still.)

Alongside that, I’ve just got more and more tired of the limitations and hassles of living in this area. I’m tired of listening to my newest neighbours argue (at great volume, and at weird times of day/night) through the walls. I’m tired of fighting to get a parking space outside my own house. (Pretty much every other house in this area has at least two vehicles, and parking spaces are… limited) I’m tired of all the bullshit, traffic and noise around school commute times, and also of the general noise and arseholiness of people coming out of the pub opposite on most weekends.  And I’m tired of the ongoing dust and dirt from living with the windows open beside a busy road.

So, once things had settled post-Covid, I started thinking about Where Next.  It was difficult because there was no-where that I really wanted to be, unlike most other times I’ve moved. (In fairness, this place wasn’t one that was calling my name either, it was a practical choice for the time)  It’s taken me a fair while to figure things out on that score – and in the end I’ve stuck with practicality.  This place has been tolerable primarily because I’ve hardly been here – it’s been easy to get to pretty much anywhere else, because of proximity to the M1 and A1 for north/south travel, as well as the A421 for east/west.

The new location will be similar, an hour further up the road, but just off Junction 22 of the M1. It’s a location that also connects to the M42 and M6, which gives me even greater flexibility. It doesn’t grab me as a location in itself, but it’ll do on the “Getting to anywhere else” front.  It means that I’m (obviously) an hour closer to my friends up in Manchester and Newcastle, so it makes life easier on that score.  Weirdly, it also means that seeing my friends down in North Somerset will also involve journeys an hour shorter (because I can cut across to the M5 and straight down, rather than dicking about with the M1, M25 and M4)  So in those ways it’s actually more convenient than the current place!

The criteria for the new place are pretty easy to work out, given the things I’m tired of. A larger house, probably 3-bedroom, ideally with its own driveway and garden, on a quieter road, with no nearby pub or school. And ideally without paying a stupid level of rent – a house with that spec where I am currently would be at least triple my current rent, which is just insane.

Anyway, after some looking around, that’s what I’ve ended up with. A 3-bed semi in a small estate, with its own driveway, garage, and low-maintenance garden. No school, no pub. And for a rent that’s still a 50% hike over what I’m currently paying, but that’s expected – and infinitely better than a 300% hike!

I’ve done all the paperwork and finances, but don’t get the keys til the 5th of September, and then properly move mid-September. I’m really looking forward to it all.


Making More Work

As part of my preparation for moving (about which another post sometime soon) this week I ordered some decent moving boxes from SafeStore. Yes, I’m sure there are other sources for them, and so on, but I was happy with the stuff on offer, and they’d deliver it, so *shrug*, it’ll do.

For cost-effectiveness (within the provisos of “I’m sure I could get it better somewhere else, but CBA to hunt”) I got one of their “kits” – 4 each of small, medium and large box sizes for considerably less than individual prices  – and also added in some bubblewrap, tissue paper, and a mattress cover. All well and good.

It got delivered this morning, as expected and on-time. Two boxes – one the ‘kit’ box, and one for the bubblewrap roll etc.  Except… there’s no mattress cover, no tissue paper.  So I called them up to let them know, and the lady went off to check with the despatchers.  And that was where it got weird.

Have you checked in the Kit box?  They say they might’ve put the extra things in there, to keep it all together“.

And it turned out that was exactly what had happened.  But that boggles my mind.

Now, I assume (and I’m aware it’s an assumption and thus could be utterly flawed) that the kit boxes are exactly that – they come as a sealed box with the kit contents in. That makes sense to me.  (Otherwise they’d be assembling the kit from box stocks for every order, which seems… odd)

So, if that’s the case, the despatchers opened a kit box, put the extra bits in, sealed it up, and then put it with the other box that already had bubblewrap etc. in it. Why go to that effort when there’s an unsealed box (with space in it) right there? Why make even more work for oneself?

I despair.

[Note : I actually did better than expected out of this deal – because they didn’t send me the kit box I’d ordered, and instead sent one that’s larger, and should’ve cost about £10 more!]


Getting Stuff (Finally) Done

My local council are, to be polite, utterly fucking useless. Their skills in organisation, communication, professionalism and competence appear to be absolutely zero – in fact, most of the time I doubt they could even spell any of those words, let alone be good at them.

But, after literally years of nagging, they’ve finally done two of the jobs I’ve been nagging them about.

First, we start with The Bridge

Six years ago (I’ve probably written about it before, but can’t be arsed currently to check) we had a mains water line burst near the village – a burst that was so powerful, it destroyed the bridge wall that the pipe was next to. Now, it’s not a main road per se (i.e. it’s not an A-road or motorway) but it is one of the two main roads from my village to Milton Keynes and the motorway. So it’s not short of a fair bit of traffic.

Initially, Anglian Water put up some cones/barriers and traffic lights so that the road was usable (kinda/sorta) but reduced to one lane, on the side that wasn’t missing half a bridge wall. That situation remained for about six months (with regular failures of the traffic lights) until I asked Anglian Water what was actually happening, and had they forgotten about the bloody thing.  Turned out, they had forgotten. And there began the saga of getting it fixed.

Anglian moved things about, put in a temporary fence and barrier, opened the road up, and tried to get a repair done. (Which was fraught with its own issues around who actually owned the fucking thing, who was responsible for what, etc. etc.) The council insisted it should be done by their Highways department, who would do the work properly, and all that happy crap. So after eighteen months, Anglian handed the entire clusterfuck over to Central Bedfordshire Council, as requested, and washed their hands of the problem.

For four years I’ve been asking when it’s going to happen, what’s occurring, and so on. It’s outlasted four admin assistants, and two managers. And every time they’ve said “Oh, it’s all scheduled, we’ll hopefully have it done in about three months time“. I do realise there’ve been a lot of hassles – again, with who owns the bridge and the land underneath it, who’ll be stumping up the money, how it’ll all work and so on.  But it’s been four years where it would’ve been all too possible for someone to come off the road, through the fence, and end up twenty-odd feet down underneath it.  After every decent storm we’ve had, I’ve had to contact the council and suggest that they might want to come and put the fence back up, along with the holders/barrier that’ve fallen over.

But about a month ago, signs went up around the bridge saying that work was going to start, and take about eight weeks. And it actually started, and has been progressing nicely.  (Not that anyone from the council has thought to send a message saying “Hey, just to catch you up, it’s all happening”. That would be expecting far too much from them!

Second – the other bridge.

Back at the start of the pandemic, in the next village to mine, someone went on a graffiti spree, writing/spraying stuff on all the village’s road signs and so on. Nothing monumentally offensive, just stupid shit that no-one needs to see. And in fairness, Central Bedfordshire’s Highways department cleaned most of it off comparatively quickly. (I think it only took them a fortnight to get rid of the stuff that was nasty about Central Beds Council, and then about another two months to get rid of the less offensive but stupid stuff)

And then when Captain Tom hysteria was at its peak (Captain Tom was from the village I live in, so it was all relevant locally) they sprayed a big message about him on one of the other local bridges. You can see some of it below, or go to Google Streetview here for the full experience

Yes, it lasted long enough that it even made it onto Google Streetview.

That’s taken two and a half years to get rid of, but finally got cleaned off last month.  Of course, others who’ve seen how long it takes Central Beds to sort these things, have also taken to graffiti’ing local walls and so on. Fine, it may be an influx of new people, but before the first lot happened (and that person has since moved away) we never saw any happening. Now though, I can easily think of eight or nine sites that have been hit.

Again, allegedly there were problems for the council in gaining permissions/clearances to clean that bridge – it goes over a railway line, and they were saying they couldn’t clean/wash the bridge while things might be running underneath, although that sounds like bullshit. The cleaning job when it finally happened didn’t go over the top of the bridge wall at all, so nothing would’ve been affected.  But there we go.

Purely personally, I suspect that if that graffiti had said “Central Beds council are useless bastards” it would’ve only been there a couple of weeks. But because it was about Captain Tom, I wonder if they thought it would be worse to get rid of it than to leave it.  I don’t know.

Anyway. Both jobs have (finally) been done, and it’s really nice that I won’t have to nag the useless bastards any more.  But things like this shouldn’t take that long to get sorted.  If it had been me in charge of either project I’d have got the work done, and *then* chased whoever needed to pay for it, including court stuff if necessary.  But the general public don’t need to see those delays, regardless of the cause – we just want to see stuff that’s been broken get fixed.

I don’t know what the answers are on all this – but government (both local and national) at the moment just seems like one giant clusterfuck of ineffectiveness and general incompetence. And surely there must be better ways than what we’ve currently got?


Energy Bill Saving

Roughly eighteen months ago, my energy supplier of the time (nPower, a company I’m epically happy to be rid of) sold their domestic customer base to eonNext – one of the few energy companies with a worse customer rating than nPower. (So, quite the achievement)

For many reasons I wasn’t happy about this, and used USwitch to move over to Octopus in January 2021. I’ve been really happy with that switch, and haven’t moved since.

At the time, I had a credit balance with eOn, and expected that to go on the final bill. I was expecting that bill to happen within about two months, and pay any excess over the credit at that point.  Except I didn’t hear anything from eonNext at all. I was still able to log in to the customer panel, but nothing else happened. So eventually I shrugged my shoulders and left them to their own devices.

Yesterday (June 2022, fifteen months after switching supplier!) I got a bill from eonNext, telling me what I owed them through to January 2021.

Thankfully, I remembered reading in the Guardian’s Consumer Champions pages about OfGem’s back-billing rules , which basically say that you can’t be billed for energy used more than 12 months ago if you’ve not been billed for it already (or informed by statement of account) .  Within that information page, they also include a link to the Citizen’s Advice form letter for telling energy companies that they’re in the wrong – which is obviously extremely helpful!

So this morning I emailed eonNext back (I was going to phone, but decided it was better to have it all in writing) with my own adaptations of the form letter, and proposing that (as a compromise) they used the money I’d left in the account as a part-payment, and could then sod off for the rest. (I phrased it a bit nicer than that, but that was definitely the implication)   Yes, I could’ve said “And I want that credit back as well”, but well, I haven’t had it for nearly a year and a half, so it doesn’t matter.

This afternoon I got a response from eonNext agreeing with me, wiping out the bill, and sending me a confirmation that my bill is now at zero. (I’ve printed both of those documents out, just in case they prove in future to still be fucking useless)

All told, that bit of knowledge/memory and research, and about half-an-hour’s effort (searching for the correct article, checking things out etc.) has saved me a couple of hundred quid. And that’s got to be a success by anyone’s standards.


Small Victories

Last weekend, I went to the wedding of a friend. That’s nothing particularly news-worthy (hell, nor is the rest of this, but there we go)

Anyway, the dress-code was “smart”, and I’d been considering getting a new suit anyway, but before I ordered anything, I decided to try on my current ones.

I was pleased (and more than a little surprised) to find that the one I’d bought for attending the wedding where I got together with Herself – eighteen years ago!

So yes, interestingly I’ve remained the same size for that length of time. I know I’m a fat sod, but at least I’m a consistently fat sod!