Replacement Card

On Bank Holiday Monday, I went out and about, and used my debit card to get some cash out of a cashpoint (ATM, Hole-in-the-Wall, whatever) at a branch of my bank. The card slot looked a bit odd, but both machines looked the same, and I know Barclays love to piss about with how their machines work.  So I thought nothing of it.

However, about twenty minutes later I walked past a different Barclays cashpoint (why they’ve got them in multiple places in the town I don’t know, but such is life – this one was in the wall of a WHSmiths) and its card slot was different, and didn’t have the bits that I’d wondered about on the ones at the branch.

As a result, I called my bank, and cancelled the card. Bit of a pain in the bits, but far less inconvenient than the potential for losing money to dirtbags and having to find it.  I was expecting it to be a week before getting the replacement card – that’s about normal, and didn’t cause me any real problems – but just a pain in the bum.

Anyway, I’ve got to say I’m impressed. The card arrived yesterday morning. Two days for production, printing, whatever, and sending. I know it’s how things should work, and it’s still pretty sad to be impressed by something that’s just being done correctly, but in this one, well, all fairness to Barclays, they’ve got something right.