Road Maintenance and Sarcasm – The Response

Following on from the post earlier this week about certain idiocy with roadworks near us, I actually got a response from Norfolk Council about it. In less than a week!

As Surfacing Engineer for Norfolk County Council Environment, Transport
& Development Dept. I was responsible for the construction phase of the
resurfacing operations at Church Steet, Hingham and your complaint has
been passed to me for action.

Firstly I would like to apologise for any inconvenience caused by the
surfacing works in Hingham carried out over the last two weekends.
During our initial consultations with the businesses and parishes in the
Hingham area the Vintage Working weekend was not identified as a
potential issue.

The official diversion route for this scheme was extensive and required
traffic to be diverted along the B1077 from Carbrooke to Attleborough,
along the A11 to Wymondham and then back to Hingham via Wicklewood &
Hackford. Special advance warning signs were planned for various
locations along this route to intercept cross country traffic such as Gt
Ellingham crossroads.

Unfortunately the Traffic Management contractor did not identfy any
signage at either Bush Green Lane or Lt Ellingham Road junctions and I
apologise for this oversight. This has raised a potential issue with
publicity of local events and the need for NCC to consult in future with
all parish councils etc on the diversion route to check for any possible
conflicts.

If you have any further queries relating to these works please give me a
call

In fairness, that’s not a bad response, all things considered…