Customer Perception

For some reason these anti-depressants also seem to be turning me into some kind of  altruistic do-gooder. Pretty scary stuff.

Mind you, in this case I’m pretty sure I’d have dealt with it regardless, but there we go.

Anyway, in this particular instance I was at the till in the local Sainsbury’s, and behind me was an old couple, one in a wheelchair with one of the disabled trolley things on the front. They were having serious issues with getting the stuff from the trolley onto the till belt, so I offered to help them. It embarassed the woman a bit I think, to be seen as “needing assistance”, but still I did help, and got it all done with them.

The bit that pissed me off though is that this particular till was the one where the till “supervisor” stands, and at the time there were three members of Sainsbury’s staff at that position, along with the useless sack of shit known as a security guard. All three of the staff had looked at the old couple, seen they were having problems, and ignored them. Cue the red mist.

Once I was done, I got the till supervisor over, and really gave him a bollocking. I don’t know if it’ll have any effect, but I think it got through to him pretty clearly that I was deeply pissed off, that it was incredible for three staff (plus a useless lump) to watch that couple and do nothing, and for it to end up with another customer helping them out instead of the staff doing it.