Wembley Stadium Parking Revisited

Ten days ago (roughly) I was at Wembley Stadium, and at the end of the evening had a total farce of a time getting out of the car parks.  The following morning, I sent off a complaint email to both CS Parking and Wembley Stadium’s “customer services” people.

In fairness to CS Parking, I got a response back pretty quickly from the MD of the company – impressive in itself – after which there was a fairly long email ‘conversation’ about what had happened. That all got closed off by last Friday (i.e. a week after the even) and was all fine. I still think the parking situation is

1. Shit
2. Unmanaged for people leaving Wembley Stadium
3. Farcical

but I can at least now understand why it’s shit, unmanaged, and a total Grade One ClusterFuck.

Wembley Stadium’s customer services, on the other hand, have only just come back to me today, and their email is rather more of a “Not our problem, mate. Go complain to someone else” effort…

All event day parking is managed by a contracted 3rd party; City & Suburban Parking in partnership with the local authority Brent Council and the Metropolitan Police.

The official car parks were full, accommodating in excess of 3,000 cars and in addition there were approx 3,000 cars parked in unauthorised car parks and a further 1,000 vehicles collecting from the area after the concert. As a result of the high volume of traffic, there were delays clearing the car parks the main car parks were not clear until 1½ hours after the end of the concert. We do not believe that these delays are acceptable however the local roads are under the control of Brent Council, not Wembley Stadium. We will be reviewing the exit plans with Brent Council and the Metropolitan Police for future concert events.

Thank you once again for contacting us. We hope you will be able to visit Wembley Stadium again in the future.

Considering that I’ve since had comments here on D4D from people who had the same problem with Wembley Stadium’s Parking after the Take That concerts, I think it’s fair to say that you’re actually far better off if you can avoid using the car parking at Wembley Stadium.  Well, either that or make use of the “pirate” car parks around the stadium, rather than the Stadium’s piece-of-shit “official” car parking.