Mail Down
Posted: Wed 2 July, 2008 Filed under: Charm School, Customer Services, Geeky 2 Comments »Currently, it’s looking like the mail server for 34sp.com is totally down. [UPDATED : The service was broken on my reseller server, rather than 34sp as a whole. It’s also now fixed.]
I can’t send or receive email at all when using their services/servers, and haven’t been able to since last night.
Calling their support line, it does amuse me that the musical hold I ended up with was the Muppets theme song. Somehow you’ve just got to love a company with that kind of humour.
I love 34sp. True, they’ve annoyed my Witchy sensibilities a few times over the years, but they *always* sort things out speedily and fairly.
Do you know about the dedicated server status page? http://status.34sp.com/ if not. Doesn’t look like there was/is a mail server outage mind… although telephone support was not available yesterday.
Yeah, I do know about status.34sp.com – it’s dead useful.
It looks like it was just the email service on my reseller service though, rather than 34sp as a whole. I’ll update the post to reflect that.