Mains Restored?

It’s possible that today we will be finally re-allowed to use mains water for drinking and cooking. It’s not certain yet, because they’re doing ‘final’ tests today to decide. (Of course, if we still can’t, it won’t be final tests, but there we go)

We’ve been on bottled water since 17th April.

In that time, we’ve had a dropped off leaflet about why we couldn’t drink the water, and one letter – addressed to the previous occupants, who moved out at least eighteen months ago. And that’s it. It really hasn’t been Anglian Water‘s finest hour (three-and-a-half weeks. Whatever) in terms of customer service.

Any information that’s been acquired has been gained by us calling them. In fact, we wouldn’t know about today’s tests if I hadn’t spoken to Anglian Water‘s customer services people on Friday. And because they couldn’t be bothered to tell us, it would’ve meant that all the access to the back of the house (where there’s an outside tap they could use to test the water) would have been locked, so they couldn’t test our place.

We also took the opportunity to get them to deliver more bottled water to everyone on the road, as on Friday there were two six-packs of bottled water left on the pallet dumped on the roadside a couple of weeks ago. For a bank holiday weekend. As it is, I’ve been dropping off some of those six-packs of water to the older people on the road (and bear in mind that a good 50% of the people on our road are at least sixty) rather than them having to try lugging bloody heavy loads of water back to the house.

All told, it’s been a total farce from start to finish. And once we’re actually back on the mains service I’m going to be having a serious conversation with Anglian Water about why the hell it’s been such a fuckup. That’ll be a fun conversation, for sure.