Diversions
Posted: Wed 20 February, 2008 Filed under: Animals, Customer Services, Domestic Leave a comment »When we moved in here, we had a BT line installed, along with (another) new number. Really the BT line is only for broadband access, as we never really use the landline for calls or anything. As such, the phone itself has kind of disappeared, hidden away in a corner and rarely looked at at all. In addition, Hound turns into a stresshead when that phone beeps – which it does whenever you put it back on the base station – and the ring-tone volume is set to bare-minimum for a similar reason.
Over the last couple of weeks though, we’ve had builders and plumbers (and a couple of other nameless companies) trying to use that number. No idea why, as we always tell people that we don’t use the home number for anything, but there we go. It’s meant a couple of missed important calls, and it’s been a pain in the tits, to be honest.
So I’ve just sorted out with BT for Call Diversion to be put on the landline phone. It’s taken four calls, including two where the menu system just became unintelligible, and one where I spoke to someone who said that it’d been done, and didn’t do it. Still, I finally got it sorted. Now, any calls that come through to the house phone will just come over to my mobile, which should be useful. The only downside is that I’ll be paying for the call between landline and mobile, but thankfully it’s used so infrequently that I’m really not going to worry too much. It does mean that I/we shouldn’t miss those calls any more though. (In fact it means I’m probably going to take that phone out completely, which will also negate the entire “Hound being a pain in the tits” scenario for this device too)