Collecting Stuff

About a month ago, I ordered something for Herself’s Christmas. Because I didn’t know how long it’d take to appear or where we’d be living at the time, and because the company offered it, I used Royal Mail’s Local Collect® service, which means that the package gets delivered to a local post office of your choice, from where you can collect it. Bloody brilliant – makes life a lot easier than wondering where something’s going to arrive, or when – I can just pick it up on the way to/from work.

Which is what I did this morning. Only, well, it looks like perhaps the actual Post Office people didn’t know what the service was. Or even the meaning of the word “service”.

They tried telling me that I’d used the service incorrectly, and that they’d have been perfectly within their rights to send the parcel back.

At lunchtime, I’ll be dropping in a printout of this page which may help explain it to them.