Useful

Out of interest, what the blue blazing fuck kind of use is a bank that opens on Saturdays, but doesn’t have its foreign currency desk do the same? Because of course a Saturday isn’t going to be when most people go and use a bank for that kind of thing, is it?

Yes, Nat-West Bank I’m referring (in this case) to you, you heap of incompetent unhelpful supercilious fuckmonkey cunts.

So instead we used the Post Office. Much easier. And at least they’ve (on this occasion) got some kind of idea when it comes to things like customer service.