Energy Bill Saving – A Followup
Posted: Sun 13 November, 2022 Filed under: Customer Services, Cynicism, Domestic, Utilities Leave a comment »I forgot to update about this! If you’re still reading this rubbish, you’ll know that back in June eonNext Energy tried to bill me for energy used before I left them fifteen months prior. That ended up not working well for them (due to an awareness of OfGem’s rules about back-billing) and they soon effed off.
Anyway.
At the start of October (see, told you I’d forgotten to write about it!) I got a letter – thankfully I’m still old-fashioned enough to make use of Royal Mail Redirection, even though most of what I get in the post is absolute shite – from eonNext. Including a cheque as an apology for their abysmal customer service.
Anyway, yes, the cheque got paid in straight away, and all is good. It just amused me that eonNext took three months to even process an apology…