More Sorted
Posted: Sun 29 April, 2018 Filed under: Customer Services, Cynicism, Domestic, Driving, Getting Organised, Thoughts Leave a comment »Following on from last week’s “One of Those weeks” post, things did end up working out OK, I’m pleased to say.
The car windscreen got replaced first thing yesterday morning, and the whole process was pretty painless (once I’d got the appointment organised and so on). The crack itself had definitely grown during the week, so leaving it another two weeks would’ve almost certainly ended up with it being a lot more serious. Considering that I was doing a fair amount of driving through the rest of yesterday, I was much happier to have had it sorted.
The bank issues also got sorted pretty efficiently, once I’d escalated the problem a couple of times. They still can’t explain why the auto-systems didn’t trigger for this – although I’ve heard some interesting bullshit along the way – but at least it’s all sorted, I’ve had the card cancelled and replaced, had some compensation for the hassle and lack of information, and the money was refunded immediately. So I can’t complain too much. I’d rather none of it had happened in the first place, obviously, but at least it’s all handled now. And as a happy side-effect it’s also shown the bank that I’m more on top of things than they are, and that’s now on-the-record.
So all things considered, the week has ended up in a much better place than the one it started in. Yes, it would’ve made life a lot easier if none of it had happened in the first place, but as it had happened, at least it’s done and dusted.