Collect Plus

For returning the broken Kindle, this time Amazon made me use a new (to me) service called CollectPlus. (or Collect+, depending on whether you believe the URL or the logo)

Collect Plus have created a network of locations – usually corner-shops, garages/filling stations, newsagents and the like – where you can drop off a parcel for delivery. It is – I assume – a kind of private mail/courier company, the sort of thing that’s risen from the ashes of Royal Mail’s service (or lack thereof)

So far, from my side, it’s been a pretty positive experience. I went over to the local(ish) collection/drop-off point on Sunday – yes! getting a parcel sent on a Sunday! – and went through the necessary bits. I’d printed off the label from Amazon, stuck it to the box, and all was prepared.  Then I simply gave it over to the person on the till, got my receipt, and job done.

I got the email today from Amazon to say that the parcel has been delivered to them – not the world’s fastest process, but it’s cost me nothing to do, and it’s all run pretty smoothly so far. It’s also been a lot quicker, easier, more effective and less painful than anything Royal Mail ever managed…