Water Works
Posted: Tue 26 February, 2013 Filed under: Bankruptcy, Customer Services, Domestic, Finances, Getting Organised Leave a comment »Today I’m working from home, waiting for Anglian Water to come and fix things.
It’s nothing major – well, it is, but it’s not like a water leak or anything. Basically, whoever installed the little grey boxes to ‘read’ the water meters (for whatever reason, this house has two) fucked it up – or the boxes are faulty – and have been reporting roughly three times the actual water use. Which, of course, I was getting billed for.
The last bill came in, and I queried the figures. Anglian had screwed up something else as well, just for chuckles, so the entire thing was nearly four times what the corrected bill is. Which is, needless to say, impressive.
Anyway, today they’re replacing both readers, and providing Anglian with correct ‘start-up’ figures, so hopefully from here things will be a lot more stable.
Needless to say, I’ll be keeping a close eye for a while on both the readers and the meters, making sure they match. And waiting for a significant refund.