eTyres
Posted: Tue 20 April, 2010 Filed under: 1BEM, Advertising, Business, Customer Services, Domestic, Driving, Reviews(ish) 1 Comment »So following on from yesterday’s discovery of a flat tyre, I booked in (and paid in advance) through eTyres.co.uk to get it fixed at home. eTyres offer their service at home, which is ideal when you’ve got a flat.
However, the motto of this entire story is that if you’re going to have a puncture and use eTyres, don’t do it on a weekend. Despite being able to book and order online, for some fuckforsaken reason they can’t organise things ’til the Monday morning. And at that point they’ve also got to deal with all the people who’ve booked on the Saturday.
I did try to change the tyre myself so I could get down to the local tyre place, but the wheelnuts were on so tight I couldn’t even move the sodding things. Insurance-wise I was going to be lowest of the low priority calls, and they couldn’t even give me a time expectation. So all told that left me pretty much at the mercy of eTyres.
Having made the booking online yesterday evening, they finally arrived at 5.30. Yep, a whole day. So much for the speed of booking via the internet etc. etc.
In the end they’ve done a decent job, and for a fairly decent price. Not as great as they make out in their marketing, but not bad.
But if you need a swift service that’ll actually get the job done, I wouldn’t necessarily recommend eTyres to anyone.
Count yourself lucky. As well as being slow, Etyres might have botched your wheel-balancing into the bargain.
There are numerous complaints about etyres and their poor wheel-balancing.
They use an ancient hand-cranked machine.
Yeuch.