Delivery Weirdness

One of the more major changes (well, the major non-structural changes) when we re-did the kitchen this year was to get a new a gas cooker installed to replace the old electric piece of shit that came with the house.  It was a significant change because we’re not on mains gas here, so it also involves using gas cylinders.

Our first cylinder has finally run out, which means it’s time to get a replacement from Calor. There’s no urgency, due to having two cylinders, but equally it’s better to have the replacement sorted well before we actually need the sodding thing.

As a result, yesterday I called Calor’s local depot in Norwich (from which the cylinders were obtained by the people who installed the cooker) to order the replacement one. Except, based on our postcode, it turns out we don’t deal with the Norwich supplier/depot, but instead we deal with the – um – Bury St Edmunds depot.

According to the people at Calor Direct, getting our gas delivered from Bury St Edmunds is “more efficient”. But having checked on my faithful Route Planner, from the Norwich depot to this house is 19 miles.  From the Bury St Edmunds depot, it’s 36 miles – nearly double the distance.

So how is that more efficient?