“Observant”
Posted: Fri 21 September, 2007 Filed under: Customer Services, Cynicism 2 Comments »I’ve been using online banking for years now. I look at it at least every couple of days, and keep a fairly close eye on what’s coming in and out of the account, which means I also look at the online statement on a regular basis.
A lot of the transaction details start off with four numbers, something like “8217 iTunes”. I’d never really paid attention to them, just figuring that it was some kind of bank code. In a way I was right.
You see, I’ve just figured out what those numbers actually are.
Recently, the bank sent me an updated Switch/Maestro card- nice of them, considering I hadn’t asked for it- which (obviously had a different 16-digit number on the front to the one I already had.
Yes, the four numbers on the bank statement are the last four on the card. Turns out I’d forgotten to update the card details on my iTunes account, so the old card (which should’ve been “immediately cancelled once I started using the new one”, according to my fuckwit bank) was used when I downloaded some music from them. And lo, the old card’s four numbers are listed against iTunes.
Clever, innit?
Is that “observant” as in “not very”? 😛
Yep, there was a definite overtone of irony there. Maybe I should’ve titled it “Observant” (with quotes) instead…