Starting Off Badly

Having signed up about ten days ago for that Open University course, I was expecting to get a bundle of paperwork, course information etc. last week. But it didn’t arrive. Hmm, that sounds familiar from last time I signed up with them.

Anyway, having given it a clear two weeks ’til today to allow them time to be inefficient, I gave them a call today. Turns out, despite having paid, and the money having left my account, they’d still got my account listed as “on hold” , rather than “registered”.

I’ve sorted it now, and the paperwork should be on its way. But really, it’s not an auspicious start to the course, is it?