e-Commerce
Posted: Thu 14 September, 2006 Filed under: Customer Services, Cynicism, Getting Organised, Weirdness Leave a comment »Over the last few days, the iTunes music store has been annoying me. OK, I know I’ve got some fairly obscure tastes on occasion, but even so, when looking for things like “Leonard Cohen” the list is missing some fairly relevant stuff. The last couple of albums, for instance. Let alone some of the older stuff – and finding the album I particularly wanted, which is a collection of cover versions of his stuff, well, that’s just never going to happen.
And I can’t find anything on iTunes for a bundle of other bands – OK, some of them are old now, but isn’t that what “The Long Tail” was always supposed to be about? But no, nothing on there for Timbuk3, The Pale, or a couple of others.
Anyway, back to Leonard Cohen, and in fact it’s easier to go back and find the exact album on Amazon, and add it to the basket.
However, Amazon’s not perfect either. I was also looking for an A-Z map of Cambridge, for obvious reasons. But hang on – a £1.50 sourcing fee? What the hell? And up to 14 days for delivery? Fuck off. In that case it’s far easier to go direct to the company and order it direct. No sourcing fee. No postage. A flat £3.50. And I’ll get it by Monday. Perfect.