Most Odd

You know, sometimes customer services things can be really bizarre. For ages you don’t get anyone who’s decent at all, and who all drive you utterly insane. Then all of a sudden you get a splurge of semi-decent ones, although you’re still stuck with the knowledge that it’s far more likely to return to the status quo, rather than becoming the norm.

Anyway, about a month ago we got a quote for a replacement garage door, as the current one has been knackered for at least 18 months. However, when it comes to selling the house, any buyer would object to the door, so we might as well get it done now. Absolute bog-standard door, nothing special at all.

At the time, the company (the National Door Company) gave us a quote for about £360, which included VAT, delivery, installation, and taking away the old door once they were done. Pretty damn good price, for all that, so we went ahead and got it booked in to be done today.

Herself was going to be at home to deal with it when they came in the afternoon. However, it turns out they arrived earlier than expected. And they’ve fitted the door, dropped the keys through the letterbox, and buggered off, job done. Talk about painless! Of course, now we have to pay the final dollop, so we’ll wait to make sure the invoice is correct before singing their praises too loudly, but on current evidence, they’re a bloody good company, and have got their shit sorted out. Which is definitely a novelty.