Shocking

Bloody hell, this is unnatural. Having ordered my upgrade phone last Thursday it arrived this morning.

OK, so O2 didn’t manage to send out the confirmation email that I’d requested, but there we go, that’s nothing unusual. When I chased it up over the weekend to make sure the order was actually in and being processed, I got replies very quickly – and even with the correct information in them!

So all in all, despite other hassles with O2 over the years, this time I have to say that they’ve done well – although I still find it quite demoralising that I get impressed with a company simply for doing what it says it will. Not for exceeding expectations, just for doing what it says.