Right Bloody Shower
Posted: Fri 18 February, 2005 Filed under: Customer Services, Thoughts 1 Comment »When I started my bank account with Royal Bank of Scotland I was told that part of the benefits of the account was that you could get a certain amount of legal advice either free, or at a very discounted rate.
Today I’ve tried using that service for the first time, and been told “Oh, sorry, we stopped doing that about nine months ago.” Would’ve been nice to have been informed about the change in services, as per your terms and conditions. “Oh, well, we stopped the motor insurance discount at the same time, and didn’t tell anyone about that, either“.
Hardly a recommendation, or designed to make me want to stay with ’em, is it?
Banks, another way to spell crook and Bank is another way to spell scum.