B&Q – Tossers
Posted: Fri 4 February, 2005 Filed under: B&Q, Customer Services, Weirdness 3 Comments »This time, the stuff didn’t even come off the lorry. The worktops were light grey with black flecks, instead of the expected black with grey flecks. You have to wonder at the epic degrees of twuntdom necessary to fuck up an order to this level, don’t you?
The worktops from the last ballsed-up delivery are still in the house too – the arsewipe bureaucrat tossnerds hadn’t even managed to tell the delivery company that they were supposed to be collecting anything.
Snotty letters will be getting written this weekend, I suspect. Copies will be placed on d4d™ as and when they’re written, which pay provide some level of amusement out of the entire farce process.
I hope you paid by credit card. If you did, ring them right now and put the whole amount into dispute. I know from experience that B&Q won’t make any great attempts to put thing sright until they realise they are several thousand pounds short. Unfortunately, this will probably take several months. Fortunately, it will take so long that they will agree to refund you £1,500 just to get it settled!
Ah, if only we’d paid enough to have that kind of return compensation…
I have it on some authority, that even b&q staff don’t buy anything they can’t take out of the store with them because the ordering process is such utter bollocks